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What To Do After A Rideshare Accident

Updated: Mar 27, 2019


what do I do after an uber accident

With rideshare options becoming more of the norm, especially in the #Atlanta Area, such as Uber or Lyft, rideshare accidents are becoming more common. Rideshare talk can be confusing, but we are here to break things down into something you can understand. If you're ever in an accident while on a trip with a rideshare service, here are some tips on what to do:


  • Call 911

Just like any accident, it is always best to get a police report so there is legal record of it happening. If you are injured, get medical attention immediately and keep record of any visits or bills.


  • Take Pictures

Again, this is a basic step with any car accident. If possible, take your own pictures at the scene so you can have them for personal record and for use in the future if needed.


  • Get Witness Contact Information

Rideshare accidents are different than regular car accidents in the sense that it’s very likely that someone will try to deny what happened, whether it be the driver or the company itself. Therefore, it’s smart to have a list of witnesses that can vouch for you. If possible, get their name, phone number, and email address.


  • Note The Name Of Your Driver

This will likely already be in your phone, but it’s important to remember to jot the name down. Luckily, rideshare apps, like Uber and Lyft, save your ride history so you can go back and view the name when needed.


  • Screen Shot Your Ride Receipt

This step ensures that you have proof of your ride. It will show the time and place you were picked up, which can help with further investigation of your accident claim. Evidence of your ride MUST be preserved, so that’s why it’s important to seek an attorney that can help you notify the company that you were riding with.


  • Seek Legal Representation

This step is truly crucial when you are involved in a rideshare accident. These accidents are handled differently than regular auto crashes and attorneys know the correct process to take. Never pay for consultations, but instead find an experienced firm that will listen to your case free of cost. Contact Kaufman Law, here.


Additional Info Regarding Rideshare Accidents:

  • If the driver is at fault for the accident during your trip, you are covered under Uber and Lyft’s one-million-dollar insurance policy. It’s still extremely important to seek legal assistance to help you with the process after a rideshare accident.

  • Rideshare drivers are considered independent contractors rather than employee drivers.

  • When filing a law suit you would typically be going after the driver rather than company itself because they usually deny any liability regarding accidents involving their drivers.

To read about the top causes of rideshare accidents, click here.


If you have been involved in a rideshare accident, never hesitate to reach out to our trusted Atlanta accident firm.

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